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Warranty

Purchase with peace of mind knowing that we stand behind our products. In the unlikely event of a manufacturing defect, Sonder Los Angeles warrants to replace your product free of charge within 1 year of your purchase, provided it is found defective in material or construction under normal use and when following care instructions. Products must be purchased directly from Sonder Los Angeles' website or Sonder Los Angeles' Storefront on Amazon. For Amazon orders shipped to Hawaii or Alaska, a $35 replacement shipping fee will apply for warranty replacements. Registration is required.

1-Year Limited Cutting Board Warranty
 The following is not covered under this warranty:
  • Damage to the cutting board from intentional or accidental means
  • Abuse, alteration or use of cutting board for purposes other than it was intended
  • Normal wear and tear such as knife marks
  • Splitting or cracking due to inadequate oiling of the cutting board (click here for care instructions)
  • Damage due to putting the cutting board into the dishwasher, wood products are hand wash only
  • Damage due to soaking the cutting board in water
  • Damage due to exposing the cutting board to extreme heat, cold or open flame
  • Warping or cracking due to storing of cutting board in an excessively damp or humid environment

1-Year Limited Bread Box Warranty
The following is not covered under this warranty:
  • Damage to the bread box from intentional or accidental means
  • Abuse, alteration or use of bread box for purposes other than it was intended
  • Normal wear and tear on breadboard lid such as knife marks
  • Splitting or cracking due to inadequate oiling of the breadboard lid (click here for care instructions)
  • Damage due to putting the bread box and wood lid into the dishwasher, hand wash only
  • Damage due to soaking the wood lid in water
  • Damage due to exposing the bread box to extreme heat, cold or open flame 
  • Warping or cracking due to storing of bread box in an excessively damp or humid environment

REGISTER YOUR PRODUCT

Should your product require warranty service, please contact us at hello@sonderla.com for a warranty evaluation. Sonder Los Angeles shall not be obliged to replace any product which is not accompanied by a valid proof of purchase. This warranty is limited to the original consumer, or in the case of a gift, the original recipient, with proof of purchase and is not transferable.